PRIVACY POLICY  

WHO WE ARE 

Our website – https://pontoonglobal.com/ 

Pontoon Global is a trusted partner in the staffing industry, committed to transforming the way organisations discover and engage top talent. With a deep understanding of diverse business needs, we provide customised solutions that cater to your specific requirements—whether you need temporary specialists, long-term strategic contributors, or permanent team members. 

This privacy notice for Pontoon Global  (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you: Visit our website at http://www.pontoonglobal.com, or any website of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at Austin@pontoonglobal.com. 

INFORMATION WE COLLECT  

Personal Information You Provide to Us  We collect personal information that you voluntarily provide to us.  We gather personal information that you provide when you express an interest in learning about our products or services, engage in activities on our platform, or contact us directly.  Personal Information Provided by You The personal information we collect depends on the nature of your interactions with us, the services you use, and the choices you make. This may include but is not limited to:  Names Phone numbers Email addresses Job titles Mailing addresses Contact preferences Sensitive Information We do not process sensitive information.  Social Media Login Data: If you choose to register with us using your social media account (e.g., Facebook, X, or other platforms), we may collect certain profile information from the social media provider as described in the “Social Media Login Data” section. HOW DO WE HANDLE YOUR SOCIAL LOGINS “below.   All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.  

HOW WE PROCESS YOUR INFORMATION  

We process your information to deliver, improve, and manage our Services, communicate with you, ensure security, prevent fraud, and comply with legal requirements. Additionally, we may process your information with your consent for other purposes.  Depending on your interaction with our Services, we may process your information for the following:  To provide the requested services. To respond to inquiries and offer support. To send administrative updates, including changes to terms and policies. To facilitate user-to-user communication. To request feedback regarding your experience. To post testimonials, if applicable. To analyze and enhance our Services, products, and marketing efforts.    

LEGAL BASES FOR PROCESSING YOUR INFORMATION    

We process your personal information only when necessary and based on valid legal grounds, including consent, compliance with legal obligations, provision of services, contractual obligations, protection of rights, or legitimate business interests.  If you are in Canada, this section applies to you.  We may process your information with your express or implied consent for specific purposes. You can withdraw consent at any time.  In certain cases, we may process your information without consent under applicable law, including:  When consent cannot be timely obtained for the individual’s interest. For fraud detection, prevention, and business transactions. In insurance claims, investigations, or to identify deceased or injured individuals. To protect against financial abuse or in breach investigations. When required by law, such as subpoena, court order, or regulatory disclosure. If information is publicly available and specified by regulations.    

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION   

We may share information in specific situations described in this section and/or with the following third parties.   We may need to share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 

Mobile opt-in data will not be shared or sell to the third parties, and we will not share it for any Promotional purposes.   

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES  

We may use cookies and other tracking technologies, such as web beacons and pixels, to collect and store information when you interact with our Services. These technologies help us ensure the security of our Services, prevent crashes, resolve bugs, save your preferences, and support basic site functions.  We also allow third parties and service providers to use tracking technologies for analytics and advertising purposes. This includes managing and displaying ads, tailoring ads to your interests, and sending abandoned cart reminders (depending on your communication preferences). These third parties may use their technologies to deliver targeted advertisements both on our Services and across other websites.  If these tracking technologies are considered a “sale” or “sharing” of data (including targeted advertising, as defined under applicable US state laws), you can opt out by submitting a request, as outlined in the section below. 

DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS   

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.   

HOW DO WE HANDLE YOUR SOCIAL LOGINS   

If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.   Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.   We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.    

HOW LONG DO WE KEEP YOUR INFORMATION   

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.   We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).   When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.    

HOW DO WE KEEP YOUR INFORMATION SAFE   

We aim to protect your personal information through a system of organisational and technical security measures.   We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.    

DO WE COLLECT INFORMATION FROM MINORS   

We do not knowingly collect data from or market to children under 18 years of age.   We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at Austin@pontoonglobal.com.    

WHAT ARE YOUR PRIVACY RIGHTS   

Depending on your state of residence in the US or in some regions, such as Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.   In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section below 

HOW CAN YOU CONTACT US ABOUT THIS NOTICE   

We will consider and act upon any request in accordance with applicable data protection laws.   Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section  

CONTROLS FOR DO-NOT-TRACK FEATURES   

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.   California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to them at this time.     

DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS   

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.     

CATEGORIES OF PERSONAL INFORMATION WE COLLECT     

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: 

Receiving help through our customer support channels; Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiries. 

We will use and retain the collected personal information as needed to provide the Services or for:  

Category H – As long as the user has an account with us Sources of Personal Information   

Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT“   

How We Use and Share Personal Information   

Learn about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION“   

Will your information be shared with anyone else?   

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION“   

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.   

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.    

YOUR RIGHTS   

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include: 

Right to know whether or not we are processing your personal data 

Right to access your personal data 

Right to correct inaccuracies in your personal data 

Right to request the deletion of your personal data 

Right to obtain a copy of the personal data you previously shared with us 

Right to non-discrimination for exercising your rights 

Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)   

Depending upon the state where you live, you may also have the following rights: 

Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law) Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law) 

Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law) Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)    

HOW TO EXERCISE YOUR RIGHTS   

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at Austin@pontoonglobal.com, or by referring to the contact details at the bottom of this document.   

Under certain US state data protection laws, you can designate an authorised agent to make a request on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with applicable laws.    

REQUEST VERIFICATION   

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.   

If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.    

APPEALS   

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at Austin@pontoonglobal.com. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.   

California “Shine The Light” Law   

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE“    

DO WE MAKE UPDATES TO THIS NOTICE   

Yes, we will update this notice as necessary to stay compliant with relevant laws.   

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.    

HOW CAN YOU CONTACT US ABOUT THIS NOTICE   

If you have questions or comments about this notice, you may email us at Austin@pontoonglobal.com    

 HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU   

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.   

MESSAGING AND COMMUNICATIONS 

By providing your phone number, you consent to receive text messages from Pontoon Global. These messages may include service updates, appointment reminders, promotional offers, important notifications, and customer support communications.  

Important Information:  

• Message and data rates may apply based on your mobile plan. 
• The frequency of messages may vary depending on the nature of your communication. 
• If you require assistance, reply with the word “HELP” for further details. 
• To opt-in and begin receiving messages, your explicit consent is required. 
• To opt-out at any time, simply reply with the word “STOP” to discontinue receiving messages.  

By providing your phone number, you acknowledge and accept these terms.  

TYPE OF MESSAGES

• Service-related updates
• Marketing and promotional offers
• Customer support communications

THIRD-PARTY LINKS  

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices.   

COOKIES POLICY  

We use cookies to enhance user experience. You can adjust your browser settings to disable cookies, though some features of our website may not function properly.   

CHANGES TO THIS PRIVACY POLICY   

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”   

CONTACT US  

If you have any questions or concerns about this Privacy Policy, please contact us at: By using our website, you agree to the terms of this Privacy Policy.  

Pontoon Global, LLC 

Email: Austin@pontoonglobal.com 

‍Phone: +1 (361) 454-0571